Workshop “Design Thinking: Creative Problem Solving”

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Who is this program for?

for IT professionals

Specialists who already work in the field of technology or related fields, and want to update their knowledge, expand their competencies and be aware of current digital trends.

Public sector employees

These are organizations and enterprises that are owned by the state and financed from the state or local budget. They perform socially important functions and operate under the control of the government.

for Representatives of public organizations

These are non-profit organizations that work for the public good rather than for profit. They can be non-governmental organizations (NGOs), charitable foundations (CFs), associations, professional unions, or volunteer initiatives.

Who will benefit?

Civil servants and the public sector

Design convenient services for citizens and change government processes based on people's real needs, not regulations.

NGOs and civil society organizations

Create programs and initiatives that truly solve the problems of target groups, rather than just looking convincing in reports.

IT specialists and product teams

Enrich technical and product work with a human-centered approach — so that we build not what we know how to build, but what is needed.

Learning outcomes

understand the real needs

You will learn to ask the right questions and gain a deeper understanding of those for whom you are creating solutions.

generate and select ideas

You will master brainstorming techniques and learn how to select ideas that truly solve the problem.

implement changes

You will see how design thinking helps you move from problems to concrete solutions, rather than getting stuck in discussions.

Program

Want to know what to expect? We have prepared a detailed program to help you plan your time and understand what skills you will acquire.

Kateryna Stetsyura,

Chief Product Officer at Beetroot Academy

Our training programs are designed so that knowledge is immediately put into practice through exercises, case studies, and work with real-life scenarios.

Day 1

Introduction of 4 disciplines, 8 principles, and overview of 5 stages of design thinking

Stage 1: Empathy—Empathy Map, 6WH (who/what/when/where/why/how)

Practice—User Research Framework + Persona Creation Action

Stage 2: Problem definition—POV Madlib, needs checklist, hypothesis evaluation

Practice Success on a Case Study Action: Digital Documents → Problem Statement

Day 2

Stage 3: Team ideation on a case study. Action: image association method

‍Stage 4: Prototyping—types, low-fidelity prototypes, and high-fidelity prototypes. Creating your own prototype using a template

Stage 5: Testing: presenting prototypes, feedback on the framework, refining ideas

Summing up the results of two days

How to get training within the program

This programme provides an opportunity to gain valuable knowledge and skills that will help you effectively use modern technology in your professional activities. With the support of the Swedish Ministry of Foreign Affairs, participants will be able to access advanced techniques and tools that will contribute to the development of their organizations.

1. Leave a request

Fill out the form and tell us about your motivation — what you expect from participating and why you or your team should be among the chosen ones. This is your chance to present yourself. Please note: the application does not guarantee automatic enrollment.

2. Wait for the answer

We process all applications in turn. So the later the start date, the later you can get an answer.

Be patient with us and wait for a letter from our team — check all folders, including spam.

3. Complete registration

Fill out the form that will come to you in the letter. This data will help us better organize the process and communication. This is a necessary step for the final registration.

Leave a request

Frequently Asked Questions

Is this free training?

Yes, participation is free thanks to funding from the Swedish Ministry of Foreign Affairs. The main thing is to meet the conditions of participation.

Is it mandatory to work in an IT company, public sector or NGO?

Yes, it is a must. At the time of starting your studies, you must be officially employed in such a company.

Will there be practice during classes?

Yes, all our trainings are built with active practical tasks so that you can implement the knowledge gained on the next working day.

Do I need experience with design thinking to participate?

No. The workshop is designed specifically for beginners. We start with basic concepts and gradually move on to practical application. All you need is a desire to learn.

What will I get after the workshop?

Understanding of the 5 stages of design thinking, experience working with a real case study (Dія app), access to ready-made Miro templates for further work, and a certificate of participation.

What are the technical requirements for participation?

A computer or laptop with a webcam and microphone, stable internet connection, Zoom account, and free Miro account. No special software is required.

Will I get a certificate after the workshop?

Yes, after successful completion of the workshop, you will receive a certificate. To achieve this, you need to be present at all classes, do assignments, and actively participate in discussions.

Do not know what to choose?

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Design Thinking: Creative Problem Solving

Who is this program for?

for IT professionals

Public sector employees

for Representatives of public organizations

Who will benefit?

Civil servants and the public sector

NGOs and civil society organizations

IT specialists and product teams

Learning outcomes

understand the real needs

generate and select ideas

implement changes

Program

Workshop author and trainer

How to get training within the program

1. Leave a request

2. Wait for the answer

3. Complete registration

Frequently Asked Questions